Using social media to improve communication with people with cystic fibrosis

Christina Dale; Nicola Reid; Katrina Cox; Andy Jones; Hawys Williams; Anna Shawcross; Alex Horsley

doi:10.1183/23120541.00015-2016

Using social media to improve communication with people with cystic fibrosis

Christina Dale, Nicola Reid, Katrina Cox, Andy Jones, Hawys Williams, Anna Shawcross, Alex Horsley

ERJ Open Research 2016 2: 00015-2016; DOI: 10.1183/23120541.00015-2016

Christina Dale

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

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Nicola Reid

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

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Katrina Cox

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

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Andy Jones

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

2Centre for Respiratory Medicine and Allergy, Institute of Inflammation and Repair, Manchester Academic Health Science Centre, The University of Manchester and University Hospital of South Manchester, NHS Foundation Trust, Manchester, UK

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Hawys Williams

3Centre for Engagement and Involvement, Faculty of Medical and Human Sciences, The University of Manchester, Manchester, UK

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Anna Shawcross

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

4Department of Paediatric Respiratory Medicine, Royal Manchester Children's Hospital, Manchester, UK

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ORCID record for Anna Shawcross
For correspondence: anna.shawcross@manchester.ac.uk

Alex Horsley

1Manchester Adult Cystic Fibrosis Centre, University Hospital of South Manchester, Manchester, UK

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Article
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TABLE 1

Impact of different categories of posting

Category	Posts n (%)	Likes and Shares per post	Total Reach per post
Personal Stories	40 (22)	16 (5–32)	229 (132–421)
Unit news	66 (37)	9 (3–19)	162 (98–282)
Associated news	13 (7)	8 (3–15)	147 (80–161)
Inviting user engagement	17 (9)	2 (0–8)	88 (67–138)
Health education	44 (24)	1 (0–3)	80 (69–115)
Total	180 (100)	5 (1–15)	137 (84–150)

Data are presented as median (interquartile range) unless otherwise stated. Facebook posts were divided into five categories. The number of “Likes”, “Shares” and total “Reach” have been averaged per post.

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A. Horsley
A. Shawcross

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