TABLE 6

Results of healthcare relationships in terms of therapy, activities resumed, pathway of care and adherence, their correlation to the narrative style, and the type of relationship established

“Core” parallel charts“Contingent” parallel charts“Moral” parallel charts
EasyDifficultEvolvedEasyDifficultEvolvedEasyDifficultEvolved
Physicians' impression on how patients lived the therapy
 Negatively4%100%7%7%75%9%0%61%17%
“A disaster, a bigger challenge for her, a defeat”
 Positively64%0%54%58%25%74%60%39%61%
“I think the patient experienced care in an authentic way, knowing that there are not many other possibilities that effective … so, all in all, he was grateful to the scientific world”
“But when he realised its immediate effectiveness and ease, he strongly adhered to the therapy”
 As a liberation32%0%39%35%0%17%40%0%22%
“I was glad that an elderly widow had come back to plan a six-month summer vacation in advance. The therapy has restored her confidence”
“In my opinion, the patient has experienced cure as a new opportunity to live his life”
Resumption of the activities interrupted due to disease
 No8%33%2%7%36%4%15%56%7%
“I knew he had abandoned the therapy I had prescribed because the results were probably not the expected ones”
 Yes47%33%44%39%29%64%38%6%46%
“Thanks to the new therapy, he regained his desire to live, made of small but important things: meeting friends, talking to the newsagent, sometimes playing bowls, feeling alive again”
“Working continuously, without frequent breaks, he can meet his deadlines and can continue to play soccer”
 Yes, with some limitations45%33%53%54%36%32%46%39%47%
“He is a demanding person. He cannot do things that maybe other people of his age without COPD could do. But let's not let it go … do not ever say it”
Thinking back to the pathway of care, I think …
 It was difficult1%33%16%0%14%5%14%40%8%
“The path has been slower and fuller of obstacles than I had expected at the beginning”
 Something could be improved15%33%11%22%36%18%57%25%31%
“I think it's also necessary to have a psychological support for family members”
 I did my best48%0%27%52%36%27%14%15%46%
“I think the path of the patient is very satisfactory for the results obtained, which of course must be maintained”
 Listening to the patient is the35%33%46%26%14%50%14%20%15%
 key for success
“Understanding her biggest concern and sharing it with her motivated the patient to follow the cure prescribed, also ensuring a continued adherence”
Adherence
 Yes100%67%97%98%64%100%100%44%100%
  • COPD: chronic obstructive pulmonary disease.