Summary responses from the service evaluation questionnaire
| Agree | Neutral | Disagree | |
| Programme content | |||
| The programme has helped me manage my recovery after COVID-19 more effectively | 22 (100) | ||
| The information in the education sessions (the topics, amount and level of detail) was just right for me | 19 (86) | 3 (14) | |
| The exercises were set at the right level for me | 19 (86) | 2 (9) | 1 (5) |
| I was able to progress the exercises when I felt I was ready | 22 (100) | ||
| The home programme was realistic and achievable | 22 (100) | ||
| The home programme was tailored to my needs | 20 (91) | 2 (9) | |
| The programme met my expectations | 22 (100) | ||
| I now feel more confident to undertake physical activities | 18 (82) | 3 (14) | 1 (5) |
| The programme was a good use of my time | 22 (100) | ||
| The times of my classes suited me | 21 (96) | 1 (5) | |
| The length of the classes was too long | 1 (5) | 4 (18) | 17 (77) |
| I felt encouraged by the other group members | 18 (82) | 4 (18) | |
| I was satisfied with the length of time between my discharge from hospital and starting the programme | 8 (36) | 7 (32) | 7 (32) |
| I would recommend this programme to others recovering from COVID-19 | 22 (100) | ||
| Satisfaction with therapy staff | |||
| The therapists explained the exercises clearly | 22 (100) | ||
| The therapists answered all of my questions | 22 (100) | ||
| The therapists treated me with respect | 22 (100) | ||
| The therapists did not spend enough time with me | 1 (5) | 21 (96) | |
| The therapists did not listen to my concerns | 2 (9) | 20 (81) | |
| The therapists were professional | 22 (100) | ||
| The therapists were caring and friendly | 22 (100) | ||
| The therapists did what they could to protect my privacy | 21 (96) | 1 (5) | |
| The therapists were helpful when there were problems with the technology | 21 (96) | 1 (5) | |
| The therapists advised me on ways to avoid future problems | 21 (96) | 1 (5) | |
| I felt that everything possible had been done to ensure my safety whilst I was exercising | 22 (100) | ||
| Satisfaction with the technology | |||
| I found it easy to get onto the website | 21 (96) | 5 (5) | |
| I had problems with the website freezing | 4 (18) | 4 (18) | 14 (64) |
| I was able to hear what the therapists were telling me most of the time | 20 (91) | 2 (9) | |
| I was able to see the therapists clearly | 20 (91) | 2 (9) | |
| I would have received better quality care if I had attended a group exercise session at the hospital | 3 (14) | 3 (14) | 16 (72) |
| I felt confident in using the video technology | 20 (91) | 1 (5) | 1 (5) |
| I would have preferred a one-to-one video consultation rather than being in a group | 1 (5) | 5 (23) | 16 (73) |
| I was able to get the therapist's attention if I had a question | 22 (100) | ||
| Receiving telerehabilitation in my home was as good as seeing a physiotherapist in the hospital | 16 (73) | 5 (23) | 1 (5) |
| The video classes started on time | 20 (91) | 2 (9) | |
| I would be happy to receive live physiotherapy advice over the internet again | 22 (100) |
Data are presented as n (%). COVID-19: coronavirus disease 2019.